Event Detail

Nov
27
Tuesday
Nov
27
Tue
Legal & HR :: Talent Management also Legal & HR :: Professional Development
Dealing with Difficult People
9:00 AM
Hampton Inn
Description:
1 Day Seminar
9:00 a.m. - 4:00 p.m.

$149/Person
$139 for groups of 5 or more

Overview
Do you know how to work with difficult people? How many of these personalities do you recognize?
-The Know-It-Alls
They're arrogant and usually have an opinion on every issue. When they're wrong, they get defensive.
-The Passives
These people never offer ideas or let you know where they stand.
-The Dictators
They bully and intimidate. They're constantly demanding and brutally critical.
-The Gripers
Is anything ever right with them? They prefer complaining to finding solutions.
-The "Yes" People
They agree to any commitment, yet rarely deliver. You can't trust them to follow through.
-The "No" People
They are quick to point out why something won't work. Worse, they're inflexible.

Of course you recognize them. They're the people you work with, sell to, depend on, live with. Learn to deal with them quickly and confidently at Dealing with Difficult People.

Concrete techniques for dealing with difficult people in the workplace and at home
Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate … bullies to back off … wallflowers to open up … chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration and compromise will improve — and that makes for a more productive and efficient workplace for everyone.

How this program is structured …
It's structured for maximum learning. You'll experience a carefully designed combination of:

Informative presentation
Your trainer is skilled at sharing information in a way that's engaging. Just sit back and take it all in.
Practice exercises
You'll do some of these alone, and others with groups or a partner. Don't worry — no one will be singled out or embarrassed.
Group discussion
Get your questions answered. Share your point of view. These are some of the most stimulating segments of the program.

Agenda
- Understand the difficult people in your life
- Know how to communicate with difficult people
- Be less of a target for difficult people
- Bring out the best in even the most difficult people

*Price may vary by location and date.
Register Now
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Age Group: All Ages
Tags: # KALISPELL
Venue: Hampton Inn
Address: 1140 US Hwy 2 W Kalispell, MT 59901
Phone: N/A

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