Event Detail

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Jul
16
Tuesday
Jul
16
Tue
Legal & HR :: Talent Management
Managing the Performance & Behaviors of our Staff
8:30 AM
AE Training Room
Description:
Conflict is inevitable in business relationships, just as it is in social relationships. Many managers and supervisors fear and avoid conflicts because they do not know how to deal with them. This seminar will help you to understand and deal with conflict, poor performance, and/or poor behavior for positive outcomes.

HOW YOU WILL BENEFIT
• Understand yourself and others through personality types
• Determine your preferred conflict resolution style through self-assessment
• Learn how to respond to conflict using a style that fits the situation
• Enable a more productive and comfortable work environment
• Feel more confident in managing conflict
• Learn how to effectively build trust and manage the performance of your employees

WHAT YOU WILL COVER
• DiSC Personality Profile
• Personal awareness & emotional intelligence
• Effective communication
• Conflict management & behaviors of difficult people
• Coaching for improved work performance
• Culture of Dialogue

WHO SHOULD ATTEND
Human Resource Managers, owners, managers and supervisors will benefit from attending this class.

Cost:
AE Member $180*
Additional Member $140
Non-Member $245*
Additional Non-Member $205

8:30 am - 4:30 pm
CITY FACILITY DATES
Billings AE Training Room 07/16/2019
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Age Group: All Ages
Venue: AE Training Room
Address: 2727 Central Ave, Ste 2, Billings, MT 59102
Phone: N/A

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